Beating addiction in a city famous for vice

Describe your business.

Solutions Recovery offers a full range of programs and amenities for substance abuse and chemical dependency. We offer interventions, drug and alcohol detox, residential treatment, intensive outpatient treatment, chronic pain treatment, partial care and continuing care.

Our approach emphasizes the growth of all aspects of the individual, encompassing his or her cultural, economic, physical, psychological and social well-being. In addition, we offer a variety of holistic services such as acupuncture, massage, spa treatments, yoga and personal exercise trainers. We also offer individual therapy, family therapy and group therapy.

Who are your clients?

Addiction is a cruel disease that strikes at every level. We see people from every corner of life, every demographic – young and old, any race and religion, rich and poor, and everything in between. So in theory, we are open to anyone. But the truth of the matter is that we can only help those who are willing to get help, those who are willing to confront their problems and let us help them.

Why open a drug and alcohol treatment center?

Coming from the insurance industry, I saw a major hole in our community for drug and alcohol help. At that time, Las Vegas had great options for a wide range of health care needs, but almost nothing for addiction treatment.

On top of that, I had recently been through a treatment program myself and saw this as a fantastic way to help so many in need right here in Las Vegas.

How does your past experience with addiction affect how you relate to the patients?

Because I am in recovery, I can really identify what these families and individuals are going through. I made all of those same mistakes; I drew lines, I crossed them, I made promises to myself and broke them, I made promises to my family and broke them.

So when somebody comes through our door, I see a bit of myself in them, and know that we can help; it’s just a matter of them letting us in.

What makes your business unique?

We are the only wellness campus in our industry that looks at the entire spectrum of addiction. We want to approach the underlying issues of the addiction, not just treat the symptoms (like drinking too much or taking drugs).

Our campus also offers a sober environment that encourages and nurtures a healthy lifestyle. We have a full gymnasium with cardio, free weights, boxing, MMA, yoga and dance classes. Creating and supporting that sober community is very important to us.

What is your business philosophy?

We love helping people get their life back from alcohol and drugs. We are a caring, determined, dedicated, empathetic team of experts, rebuilding hope one life at a time. We pull out all the stops so people can become clean and sober. We help rebuild families. We provide interventions, break barriers, and help people change daily habits and lifestyles.

What’s the most important part of your job?

The first is each intervention I get to be a part of. Families come to our campus who are really struggling; most times it’s the toughest time of their life, and I get to help them begin to rebuild.

The second is about keeping the wheels on the bus. I make sure that whether it’s compliance, transactional, staffing or client welfare, we provide the best product possible. What we are providing will make the difference in someone’s life, and I take that really seriously.

What is the hardest part about doing business in Las Vegas?

Las Vegas is a tricky environment for the addiction field. I think we have the most acutely addicted population in the country. That means we have a steep hill to climb, but it also means that our staff has the training and experience that it takes to help anyone struggling with addiction.

Providing the right level of care for highly addicted individuals is a four-step process: intervention, detox, treatment and continuing care. Working in Las Vegas has taught my team how to connect with our clients and their families and provide the care they need.

What is the best part about doing business in Las Vegas?

The clients we get at our facility are an honest representation of the city. Our clients come from the entertainment industry, are high-profile professionals, teachers, doctors, construction workers, athletes and even celebrities. Seeing this diverse and unique population always reminds me what a great city this is and just how non-discriminatory the disease of addiction can really be.

What obstacles has your business overcome?

Supporting a life of recovery in “Sin City” is incredibly difficult. In the professional world, it can be very difficult to return to a workforce that is predominantly related to the sale and consumption of alcohol.

Another tough challenge that we have overcome is getting insurance providers to work with us and our clients. Many providers try to get out of covering residential treatment; however, our team has the relationships and experience to make sure our clients get the appropriate level of care.