Top Tech Awards: Hotel/Gaming, Macario Gallegos

Macario Gallegos

A former Marine, Macario Gallegos has 15 years of experience at Caesars Entertainment, dating back to when the company was Harrah’s Entertainment. Gallegos leads hundreds of employees across the country, including dozens of team members in Southern Nevada across Caesars properties. Responsible for driving on-property technical capabilities, Gallegos’ reach is vast and encompasses everything from guest check-in to keeping back-of-house and casino floor operations running smoothly.

This year, Gallegos and his team rolled out the Property IT Training Roadmap, which acts as a framework to address training and development opportunities for all on-property employees, ensuring that they’re positioned for success in their roles and able to take on tech challenges when presented. Gallegos also spearheaded an in-house FixIT Lounge concept, which delivers a fast, high-quality IT support service for employees and a streamlined process for the IT team.

In addition to supporting back-house operations, Gallegos was also instrumental in rolling out technology-driven consumer experiences at the Linq. This cross-functional effort by Caesars Entertainment harnessed new display, connectivity and interactive capabilities.

Gallegos is an innovative, influential leader who looks for consistent growth opportunities and prioritizes teamwork. At the request of the Caesars Business Impact Group VIA (Vision In Action), Gallegos hosted a discussion on Habits of Highly Effective Leaders. VIA is a group that champions Hispanic employees and allies.

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This story appeared in Las Vegas Weekly.

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